Delete your account & data

1. Open PopSnap and go to Settings → Account.
2. Tap Delete account and confirm.
3. Prefer email? Write to [email protected] from your account address and we'll action it within 30 days.

Deleting your account permanently removes the photos, listing details and pricing data you create, your profile and settings, and any content you created in PopSnap. This is irreversible — so export anything you want to keep first.

We retain only the minimum the law requires — for example basic transaction records where financial rules apply — for as long as we are obliged to, then delete it. We never keep a shadow copy of your personal data for any other purpose.

When you publish, we connect to Depop on your behalf using credentials you provide. Deleting your PopSnap account does not remove data held by those third parties — manage or disconnect them directly.

Anything unclear about deletion? Email [email protected] and a human will help.