SitePrice Terms of Service

1 Acceptance of Terms

By downloading, installing or using the SitePrice mobile application (the "App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the App.

1.1 Who these Terms are for

SitePrice is a business tool for self-employed tradespeople and small trade businesses. It helps you price your own work, produce quotes and invoices, and keep track of your jobs and clients. It is not a service for consumers looking to have work done, and it is not a price-comparison or quote-sourcing service.

The App is offered in the United Kingdom, Ireland, the United States, Canada and Australia. Some features, tax settings and currencies differ by country.

1.2 Changes to these Terms

SitePrice ("we", "us", "our") may modify these Terms. Where a change materially affects your rights or the service you pay for, we will give you reasonable notice before it takes effect. Your continued use of the App after a change takes effect constitutes acceptance of the updated Terms. If you do not accept a change, you may stop using the App and cancel any subscription (section 3.3).

1.3 Governing law

These Terms are governed by the law of England and Wales. Section 7 sets this out in full and explains which of your local rights are unaffected if you use the App from outside England and Wales.

2A Tax, VAT and CIS — No Advice, No Warranty

2A.1 What the App calculates

SitePrice calculates VAT, GST, HST, sales tax and Construction Industry Scheme ("CIS") deductions from settings you provide — your country, your registration status, your state or province, your CIS band, and any rate you enter yourself. It applies the standard rate for that configuration. It is a calculator, not a tax adviser, and nothing in the App is tax, accounting or legal advice.

2A.2 The App applies the treatment you choose — it does not choose for you

The App applies the tax treatment you select and the standard rate for the region and registration status you have set. It does not determine which treatment is correct for a particular job. That decision is yours.

Matters you must handle yourself include, without limitation:

• Reduced-rate and zero-rate UK VAT, including the conversions and renovations covered by VAT Notice 708 and the rules for energy-saving materials.
• The UK VAT domestic reverse charge for building and construction services (VAT Notice 735), where you must not charge VAT to the customer and must show on the invoice that the customer accounts for it.
• Ireland's two-thirds rule, which can turn what looks like a supply of services into a supply of goods at a different rate.
• US local, county, city and district sales-tax increments on top of the state base rate, and the state-by-state rules on whether construction labour is taxable at all.
• Canadian PST, RST and QST, which are administered separately from GST/HST and are not included in the figure the App produces.

If you select a treatment that is wrong for the job, or if the correct treatment is one the App does not offer, the figure the App produces will be wrong for that job and you must correct it before sending the document.

2A.3 Rates change

Tax rates, thresholds and rules change. We update them on a reasonable-endeavours basis and give no warranty that any rate in the App is current or correct on any given date.

2A.4 You are responsible for every document you send

You must check the tax and CIS figures on each quote and invoice before you issue it to your customer or your accountant. You are responsible for filing correct returns with HMRC, Revenue, the IRS, a State Department of Revenue, the CRA, Revenu Québec or the ATO, as applicable to you.

2A.5 No liability for tax outcomes

To the maximum extent permitted by law, we are not liable for tax that is under- or over-charged, under- or over-declared, or for any penalty, interest, assessment or professional fee arising from figures produced by the App. Nothing in this clause limits liability that cannot be limited by law.

2B AI-Assisted Quoting

2B.1 What the AI does

When you type or dictate your job notes and ask the App to build a quote, those notes are sent to a third-party AI service (Google's Gemini API) which drafts structured line items for you. The App then prices those lines against your own saved rates wherever it can match them, and flags anything it cannot match so that you set the price yourself.

Generating a quote this way requires an internet connection and sends your job notes off your device. What is sent, and to whom, is set out in our Privacy Policy. Manual quoting works entirely offline and involves no AI.

2B.2 What the AI does not do

The AI has not been to site. It works only from the words you give it. In particular it does not and cannot know:

• What is behind the wall, under the floor or in the loft — hidden defects, asbestos, unexpected routing, or anything a survey would find
• Today's price from your merchant, or what your supplier will actually charge you this week
• Site conditions: access, parking, storage, waste removal, scaffold, power, working at height, or the state of the existing installation
• Your overheads, your target margin, what your area will bear, or what you are prepared to work for
• Regulatory requirements for the job — notifiable work, building control, certification, permits or inspections

AI models also make plain mistakes. They can misread a measurement, drop a quantity, duplicate a line, invent a unit, or misunderstand trade shorthand. Treat every line as a draft written by someone who has never seen the job.

2B.3 The price on the quote is yours

You are the tradesperson. You are the professional. The quote you send is your professional judgement, not ours.

Before you send any quote produced with AI assistance, you should:

• Read every line item and delete anything that does not belong on the job
• Check every quantity and measurement against what you actually surveyed or measured
• Check every rate is your current rate, not a stale one or a starter rate you never updated
• Add what the notes did not mention — making good, waste, certification, call-out, contingency
• Check the total, the tax treatment (section 2A) and any CIS deduction

When you send a quote to your customer it becomes a communication from your business. Depending on how it is worded and on the law where you and your customer are, it may be capable of acceptance and of forming a binding contract between you and your customer. SitePrice is not a party to that contract and has no role in it.

2B.4 Starter rates and presets

The App may include starter rates, quick-quote presets and job templates so that you are not looking at a blank page on day one. These are illustrative typical figures, not a recommendation of what to charge, not a market rate, and not a benchmark. They are clearly marked in the App and you should replace them with your own rates before you quote real work.

2B.5 No liability for AI output

AI-assisted drafting is provided on an "as is" basis. To the maximum extent permitted by law, we are not liable for a job you underpriced, an item the draft missed, margin you lost, a job you did not win, work you carried out at a price you would not have chosen, or any other loss arising from a quote you sent. Nothing in this clause limits liability that cannot be limited by law.

2B.6 Availability

AI quoting depends on a third-party service that we do not control. It may be slow, unavailable or rate-limited, and fair-usage limits apply. Manual quoting remains available offline at all times.

3 Subscriptions

3.1 Plans

SitePrice offers a Free plan and a paid Pro plan. The Free plan includes unlimited manual quotes, 3 AI-assisted quotes per calendar month, up to 5 clients, and one invoice. Pro removes those limits and adds custom branding, watermark-free documents and pipeline analytics.

What is in each plan

Free — unlimited manual quotes, 3 AI-assisted quotes per calendar month, up to 5 clients, one invoice, PDF export (watermarked), CSV export.

Pro — unlimited AI-assisted quotes, unlimited clients, unlimited invoicing, custom branding, watermark-free documents and pipeline analytics.

The features in each plan are shown in the App before you subscribe and may change; we will not remove a feature you are currently paying for without notice.

3.2 Price and billing

Current prices are displayed in the App in your local currency before you confirm any purchase, and are the only authoritative prices. Subscriptions are sold and billed by Apple (App Store) or Google (Google Play), not by us. We never receive or store your payment details.

3.3 Automatic renewal

Subscriptions renew automatically for the same period unless cancelled at least 24 hours before the end of the current period. Manage or cancel in your App Store account settings or in Google Play → Payments & subscriptions. Deleting the app does not cancel a subscription.

3.4 Free trials

Where a free trial is offered, its length is shown on the subscription screen and is set by the store. Unless you cancel at least 24 hours before it ends, the trial converts to a paid subscription at the price shown.

3.5 Refunds

Refunds are handled entirely by Apple and Google under their own policies; we cannot issue them. Request one at reportaproblem.apple.com or through Google Play. If you are a UK or EU consumer, your statutory cancellation rights are unaffected.

3.6 Price changes

Prices may change. Apple and Google will notify you and, where required, ask you to consent before a higher price applies to your subscription.

3.7 Terms required by the app stores

If you obtained the App from the Apple App Store: these Terms are between you and SitePrice only, not with Apple, and SitePrice alone is responsible for the App and its content. Apple has no obligation to furnish maintenance or support for the App. In the event the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App. Apple is not responsible for addressing any claim by you or a third party relating to the App, including product liability, regulatory non-compliance or intellectual property claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.

If you obtained the App from Google Play, your use of Google Play is also governed by the Google Play Terms of Service, and Google is not a party to these Terms.

4 Your Responsibilities

4.1 Lawful use only

You agree to use the App only for lawful purposes and in accordance with these Terms. You will not:

• Use the App to harass, threaten or abuse others
• Attempt to gain unauthorised access to the App or its systems
• Use the App to transmit viruses, malware or harmful code
• Reverse engineer, decompile or attempt to extract the source code, except to the extent this restriction cannot lawfully be imposed
• Circumvent fair-usage limits, integrity checks or subscription gating, or resell access to the AI service
• Use the App in violation of any applicable law or regulation

4.2 Content you provide

You are responsible for the job notes, descriptions, logos and other content you put into the App. By providing content, you warrant that you own it or have permission to use it, that it does not infringe third-party rights, and that it does not violate any applicable law.

4.3 Your customers' personal data

When you record a client's name, address, telephone number or email address in SitePrice, that is personal data about someone who is your customer, not ours. You are the data controller for it, and you are responsible for handling it lawfully — including telling your customers what you do with their details and answering their requests. Where that data leaves your device (cloud backup, or an AI request in which you have typed it), we act as your processor. Section 11 of our Privacy Policy sets out the processing terms that apply, and forms part of your agreement with us.

Please do not put your customer's name, address or phone number into job notes you send for AI quoting. We do not need it to price a job — describe the work, not the person.

4.4 Account security

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorised access to your account.

4.5 Accurate information

You agree to provide accurate and complete information, particularly your business details, tax registration status and tax settings, since these are printed on documents you send to customers and accountants.

4.6 Your own backups

SitePrice is local-first: your data lives on your device. You are responsible for keeping your own backups, using the App's export and backup features. We are not a system of record for your business and cannot recover data from a lost, wiped or broken device that was never backed up.

5 Intellectual Property Rights

5.1 SitePrice intellectual property

The App, including all software, design, graphics, text and functionality, is owned by or licensed to SitePrice. All intellectual property rights are reserved. You may not:

• Copy, modify or create derivative works from the App
• Remove or alter any proprietary notices or labels
• Use the App's name, logo or branding without permission

5.2 Your content stays yours

You retain ownership of everything you put into the App — your job notes, your quotes, your rates, your client records and your logo.

You grant us only the limited, non-exclusive, royalty-free licence we need to operate the features you actually use: to transmit and process your job notes so the AI can draft the quote you asked for, to store a cloud backup file if you switch backup on, and to render your logo onto your own documents. That licence lasts only as long as we need it for that purpose and ends when you delete the data or your account.

We do not use your content, your photos, your job notes or your clients' details to train or improve any AI model, and we do not use them to develop our products. This matches our Privacy Policy; if the two ever appear to conflict, the Privacy Policy governs.

5.3 Limitation on licence

This licence does not permit us to:

• Sell or license your content to third parties
• Use your content in advertising or marketing
• Publish or publicly display your content
• Use your content to train, fine-tune or evaluate AI models
• Use your content for any purpose other than delivering the feature you requested

6 Limitation of Liability

6.1 What we never exclude

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded or limited. If you are a consumer, nothing in these Terms affects your statutory rights.

6.2 Disclaimer of warranties

Subject to section 6.1, the App is provided on an "as is" and "as available" basis, and we disclaim all warranties, express or implied, including:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, reliability or completeness of content, rates, tax figures or AI output
• Uninterrupted or error-free operation

6.3 Limitation of damages

Subject to section 6.1, and to the maximum extent permitted by law, we are not liable for:

• Indirect, incidental, special, consequential or punitive damages
• Loss of profits, revenue, data, goodwill or business opportunity
• Any loss arising from reliance on a quote, an AI draft, a tax figure or a CIS deduction
• Loss arising from delays, errors or service interruptions

6.4 Liability cap

Subject to section 6.1, our total liability to you arising out of or in connection with these Terms or the App, whether in contract, tort (including negligence) or otherwise, is limited to the greater of (a) the total amount you paid us for the App in the twelve months before the claim arose and (b) GBP 50. This cap does not apply to liability arising from our fraud or wilful misconduct.

Because SitePrice is supplied free or for a small subscription fee, this cap is intended to reflect the price you pay. If you consider it inadequate for your business, you should not rely on the App as your sole record or sole check of pricing or tax and should keep your own verification and backups in place (sections 2A.4 and 4.6).

6.5 Service interruptions

We do not guarantee uninterrupted access to the App. Subject to section 6.1, we are not liable for service interruptions, downtime or data loss caused by system maintenance or updates, technical failures, internet connectivity problems, third-party services or providers, or force majeure events.

7 Governing Law and Your Local Rights

7.1 Governing law

These Terms and any dispute arising out of them are governed by the law of England and Wales.

If you are a consumer, or if the law of the country where you live gives you protections that cannot be contracted out of, this choice of law does not deprive you of those protections. The mandatory consumer law of your country of residence continues to apply.

7.2 Where disputes are heard

The courts of England and Wales have jurisdiction over disputes arising out of these Terms. This is not exclusive:

• If you are in Ireland or the EU, you may bring proceedings in the courts of your own country, and we will bring any proceedings against you there.
• If you are in Australia, you may bring proceedings in your own State or Territory courts. Nothing in these Terms excludes, restricts or modifies the consumer guarantees under the Australian Consumer Law where they apply to you, and any limitation of our liability applies only to the extent the Australian Consumer Law permits.
• If you are in Canada, you may bring proceedings in the courts of your province or territory, and provincial consumer protection legislation that applies to you is unaffected. If you are in Quebec, nothing in these Terms limits rights you have under the Consumer Protection Act (Quebec).
• If you are in the United States, you may bring proceedings in the courts of your state of residence, and applicable state consumer protection law is unaffected.

7.3 Trying to sort it out first

Before starting proceedings, please contact us at the address in section 9. Most problems can be fixed by email. If you are an EU or UK consumer you may also use any applicable online dispute resolution or ADR scheme available to you.

7.4 Severability

If any provision of these Terms is found to be unenforceable, that provision is severed and the remainder continues in full force and effect.

8 Termination

8.1 Termination by you

You may stop using the App at any time by uninstalling it. Uninstalling does not cancel a paid subscription — cancel it first in your App Store account settings or in Google Play → Payments & subscriptions (section 3.3). To delete your account and any cloud backup, use Settings → Account → Delete account in the App.

8.2 Termination by us

We may suspend or terminate your access if you materially breach these Terms, or if your use threatens the security or availability of the service. Where it is reasonable to do so, we will tell you first and give you a chance to put it right. If we terminate your account other than for your breach, and you have paid for a period you cannot use, you should seek a refund from Apple or Google (section 3.5).

8.3 Your data on termination

Your data on your device remains yours and is unaffected by termination of your account. Export it before you uninstall. Deleting your account deletes your cloud backup, and we cannot recover it afterwards.

8.4 Survival

Sections 2A, 2B.5, 5, 6, 7 and 10 survive termination.

9 Contact Us

If you have questions about these Terms of Service, please contact us:

Legal entity: Agent M sp. z o.o., trading as SitePrice

Company number: KRS 0001259388 (NIP 6793373063, REGON 545441446)

Registered address: ul. Na Zjeździe 11/5P., 30-527 Kraków, Poland

Email: hello@agentm.co.uk

We aim to respond within 30 days.

10 General Provisions

10.1 Entire agreement

These Terms, together with our Privacy Policy (including the processing terms in its section 11), constitute the entire agreement between you and SitePrice regarding your use of the App.

10.2 No waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

10.3 Independent contractors

Nothing in these Terms creates a partnership, joint venture, agency or employment relationship between you and SitePrice.

10.4 Assignment

You may not assign these Terms without our consent. We may assign these Terms to a successor in connection with a merger, acquisition or sale of assets, on notice to you, provided your rights under these Terms are not reduced.

10.5 Third parties

Other than Apple's rights under section 3.7, a person who is not a party to these Terms has no right to enforce them.

Kept with the app’s source code and published here unchanged.